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- PAYMENT & INTERNATIONAL PRICING
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HOWNE accepts only Paypal.
International pricing is calculated according to the current rate of exchange.
We periodically reflect the international exchange rate price.
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- WORLDWIDE SHIPPING
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We offers free standard delivery on orders above 300 $.
Please note that free shipping will be applied to your order at checkout.
Your orders are delivered by FedEx.
When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.
When your order is shipped, we will send you a confirmatory email. Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Please note that in some areas there is a limited range of delivery services available.
We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
During the sale and holiday periods, the large amount of orders can result in longer delivery times. International shipments may be subject to customs duties and import taxes upon entry into the country of destination over which we are unaware.
HOWNE cannot be held accountable for any of these customs duties and import taxes.
You should contact your local authorities to take notice of these fees and the respective values that differ from country to country and over which we have no knowledge.
It will be your sole responsibility to claim such import charges back from the applicable authority in your country.
If you have any questions regarding international delivery please contact us on contact@howne.co
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- RETURNS & EXCHANGES
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HOWNE has a 14-day return policy: you have 14 days from when your order is delivered to ship it back to our return center for a refund or exchange.
Any claim regarding the delivery of Product(s) must be submitted in 14 days following receipt of the Product(s). The customer must contact the customer service beforehand via contact@howne.co to obtain a “Return Authorization”.
Once you have received the return authorization for your order, you can return the product(s) back to us. No parcel shall be accepted without a return authorization.
Returned items must comply with our returns policy: Items must be returned in their original condition with all tags attached in the branded packaging provided. This is also to ensure that item(s) arrives back to us in a suitable and undamaged state.
Please take care when trying on your purchases and return them in the same condition you received them. Returns that have been worn, used, altered or damaged will not be accepted and may be sent back to you and/or a refund refused.
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason.
The costs and risks pertaining to the return of Product(s) are borne by the sender. HOWNE is not responsible for the refund any import tax/duty that your order may have incurred for returned items.
HOWNE cannot be held responsible in the event of loss, theft or damage of the returned parcel. Returned parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.
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- MEMBERSHIP
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HOWNE will give 5 $ in welcome point when signing up as a member, and we will set aside 3% of the purchase amount when purchasing the product.
You can use the point regardless of the minimum amount when you purchase the product.
